Client Services Centre

• Handovers

• Support

• Stats and reporting

• Portfolio management

• Relationship management

 

Contact Centre

• Tracing and confirmation of employment

• Verification of information

• Possible Fraud identification

• Settlements

 

Field Tracing Centre

• In Field Consultations

• Debit orders

• Address Verification

• Investigation services

• Fraud controls

• Internal agent network utilisation

• External trading partners ensure 100% coverage of SA

Legal Centre

• Sec 57 Acknowledgements and repayment plans

• Summons to Default Judgement

• Judgements by Consent

• Emoluments Attachment Orders as Last resort

 

Compliance Centre

• Quality Checkpoints

• Internal Audits

• Stats verification

• Regulatory assessments

• Full legal professional oversight

 

Payments Centre

• Receipting

• Miss payment follow-ups

• Remitting controls

• Affordability calculations

SERVICES

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Background

Services

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